Returns & Exchanges

At Seraphina Treasures, we want you to be completely enchanted by your purchase. If your selection isn't the perfect fit, we offer a seamless 30-day return and exchange policy to ensure your wardrobe remains flawless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Treasures

  Carefully place the unworn items with original tags attached into their original packaging to ensure they remain protected during transit.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will notify you as soon as your refund or exchange is processed.